Make sure the printer is switched on and the connection between the printer and computer is established (check power and connection cables). For Windows 7 and Vista users – Go to Desktop, select Start > Control Panel > Programs > Programs and FeaturesĪfter uninstalling Drivers, download the latest Drivers from the Canon website or use a Driver Update Tool (see next section) for the Canon printer and install the Drivers.From the Program List, select “ABC Drivers” where ABC is the printer model number.For Windows 8 users – From the Desktop Charms, select Settings > Control Panel > Programs > Programs and Features.Before reinstalling Printer Drivers, delete all unnecessary Printer Drivers by following steps set out below, this will help prevent any conflicts: Steps to delete unnecessary Printer Drivers If the above troubleshooting steps do not resolve the issue, you need to reinstall the Printer Drivers. Unplug the USB cable from both ports and connect again.Check the USB connection between printer and computer and ensure the USB connectors are secured firmly in the ports at both ends.Printer error: the Printer is not detected Printer errors can be very frustrating but thankfully are often quite easy to solve and this goes for Canon printer issues too.
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